Spa: You are allowed to make changes to the booking details with a minimum advance notice of 48 hours prior to appointment date, with a RM25 penalty after an email confirmation has been sent to you.

Any changes made in less than 48 hours will not be entertained, and the offer will be deemed null & void.

Holiday Stay: You are allowed to make changes to the name, date and destination on the booking with a minimum advance notice of 14 days prior to the initial confirmed travelling date, with a penalty of RM100 per room.  Any changes made after the 14 days will not be entertained, and the offer will be deemed null & void.